FAQs

Frequently Asked Questions

Where is your business located?
We are located in Zürich, Switzerland.

What is MontBlanc Mode’s return policy?
For detailed information about our return policy, please visit the "Return & Refund Policy" section on our website.

Will I receive a confirmation email when my order is placed online?
Yes! Once you complete your order, you will automatically receive a confirmation email confirming receipt of your purchase.

How can I process a return?
To initiate a return, please contact our support team at info@MontBlancMode.com for further assistance.

Are there any product restrictions or exclusions?
All sale items are final sale and cannot be returned or exchanged. Please check the product title for any notices indicating that an item is on sale.

Contact Us

Address: Rue Picard 7, Box 100, 1000 Brussels, Belgium
📧 Email: info@montblancmode.com

Available 7 days a week:
Monday-Friday: 8:00-20:00
Saturday-Sunday: 8:00-16:00
We always strive to respond within 24 hours.